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Last Updated: April 13, 2026

Welcome to Castano Agency LLC. These Terms of Service (“Terms”) govern your access to and use of our website, services, and digital platforms. By using our website, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

1. Acceptance of Terms

By accessing this website, you certify that you are at least 18 years of age. These Terms apply to all visitors, users, and others who access or use the Service. Castano Agency LLC reserves the right to restrict access to anyone who violates these conditions without prior notice.

2. No Professional Advice or Insurance Contract

The information provided on this website is for educational and informational purposes only.

Quotes: Any insurance quote provided by our website or AI assistant (Laura) is an estimate and does not constitute a binding contract. A final policy is only established after a formal application is approved by the respective insurance carrier.

No Financial Advice: We do not provide legal, tax, or investment advice. You should consult with a professional advisor regarding your specific financial situation.

3. Use of Automated Communications and AI

By providing your contact information, you acknowledge and agree to the following:

·  Digital Assistant: You may interact with our AI-driven assistant (Laura). While we strive for accuracy, Castano Agency LLC is not responsible for any clerical errors or misinterpretations made by the automated system.

·  SMS/Email Consent: You expressly consent to receive communications (SMS, Email, Phone) from our team and automated systems as detailed in our Privacy Policy.

By providing your phone number, you agree to receive communications from Castano Agency LLC. This includes SMS messages for service updates and recruitment. Message frequency varies. Message and data rates may apply. In the event you no longer wish to receive messages, you may opt-out at any time by replying STOP. For assistance or more information, reply HELP.

4. Careers and Earnings Disclaimer

For individuals interested in becoming independent agents:

·  No Guarantee of Income: Any references to “uncapped earning potential” or “financial independence” are based on individual effort and results. Castano Agency LLC does not guarantee specific income levels.

·  Independent Contractor Status: Joining our agency typically implies an independent contractor relationship, not a direct employment contract, unless otherwise specified in writing.

5. Intellectual Property Rights

All content, including logos, designs, text, graphics, and images (specifically our high-tech medical and prosperity visuals), is the property of Castano Agency LLC or its licensors and is protected by U.S. and international copyright laws. Unauthorized use, reproduction, or distribution of this material is strictly prohibited.

6. Third-Party Links and Services

Our website may contain links to third-party websites (such as insurance carriers or financial tools). We do not control or assume responsibility for the content, privacy policies, or practices of any third-party sites. Accessing these links is at your own risk.

7. Limitation of Liability

To the maximum extent permitted by law, Castano Agency LLC, its founders, and employees shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

·  The use or inability to use our website.

·  Errors, omissions, or inaccuracies in the content.

·  Unauthorized access to our secure servers or personal information.

8. Indemnification

You agree to defend, indemnify, and hold harmless Castano Agency LLC from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the site or your violation of these Terms.

9. Governing Law and Arbitration

These Terms are governed by the laws of the State of Texas, United States.

Dispute Resolution: Any controversy or claim arising out of these Terms shall be settled through binding arbitration in Denton County, Texas, rather than in court. Both parties waive the right to a jury trial.

10. Changes to Terms

We reserve the right to modify these Terms at any time without prior notice. Changes will be effective immediately upon posting. Your continued use of the site following any changes constitutes your acceptance of the new Terms.

11. Contact Information

If you have any questions about these Terms, please contact us:

Castano Agency LLC

870 Hebron Parkway Suite 101, Lewisville Texas 75057Email: info@castano-agency.com

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Last Updated: April 13, 2026